Privacy Policy – Ophtho India App
1. About the App
Ophtho India is an e-commerce platform designed for ophthalmology professionals and institutions. The app allows users to browse, inquire, and purchase ophthalmic equipment, instruments, machines, and related medical products. The platform also provides product information, industry updates, and professional resources related to eye care.
2. User Eligibility
The app is intended for use by:
Medical professionals
Clinics, hospitals, and institutions
Authorized buyers of medical and ophthalmic equipment
The app is not intended for children under the age of 18.
3. Data We Collect
To provide e-commerce services, we may collect the following information:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Transaction Information
Order details
Purchase history
Payment status (no card details are stored by us)
Technical Information
Device information
App usage data
IP address (for security and fraud prevention)
4. Payment & Financial Data
Payments are processed through secure third-party payment gateways
Ophtho India does not store or access users’ credit/debit card details, UPI IDs, or banking credentials
All transactions follow industry-standard security practices
5. How We Use Your Data
User data is used only for:
Processing and fulfilling orders
Shipping and delivery of products
Customer support and order communication
Improving app functionality and user experience
Legal and regulatory compliance
We do not use user data for unauthorized marketing or profiling.
6. Data Sharing & Disclosure
We may share limited user data only with:
Logistics and courier partners (for delivery)
Payment gateway providers (for transaction processing)
Service providers essential to app operation
We do not sell or rent personal data to third parties.
7. Medical & Product Disclaimer (Critical for Google Play)
The products listed in the Ophtho India app are intended for use by qualified medical professionals or authorized institutions only.
Product information is provided for commercial and informational purposes
The app does not provide medical advice, diagnosis, or treatment
Users are responsible for ensuring appropriate professional usage of purchased equipment
Ophtho India is not liable for misuse of products
8. Returns, Cancellations & Refunds
Returns and cancellations are subject to product category, usage status, and manufacturer policies
Medical equipment once used or opened may not be eligible for return
Refunds, if applicable, are processed as per company policy
(Full return policy should be available on the website.)
9. App Permissions
The app may request:
Internet access – to browse products and process orders
Storage access (optional) – for invoices, downloads, or caching
Notification access – for order updates and offers
No unnecessary or intrusive permissions are used.
10. Ads & Promotions (If Applicable)
The app may display promotional content related to ophthalmic products
All promotions comply with Google Play and medical advertising guidelines
No misleading or unverified medical claims are made
11. Children’s Privacy
The app is not designed for children
No data is knowingly collected from users under 18 years of age
12. Account Termination
We reserve the right to suspend or terminate user accounts if:
False or misleading information is provided
The app is misused for unlawful purposes
There is violation of terms or applicable laws
13. Updates to This Policy
This Privacy Policy may be updated periodically.
Users will be notified of significant changes through the app or website.
14. Contact Information
For support, inquiries, or policy-related questions:
Website: https://www.ophthoindia.in
Email: sales@ophthoindia.co.in
